Why Should You Choose HAVA?
You will have full communication and support with your Agent and Project Manager. We set up team management channels on Skype, slack, or your preferred platform to organize our communication. Your designated helper will never go rogue, and you’ll…
Training will be initiated by you and completed by us! That means you won’t have to keep repeating yourself while your agent is learning the material.
We offer our own time tracking and invoicing system, so you can avoid heavy fees from platforms like Upwork, Guru and Freelancer. That means hourly rate automatically drops 20%
If you’re not satisfied, we find a replacement and front the training bill! Let us go back to the drawing board for you. No need to waste your time!
Time spent actually working while clocked-in.
The average employee is wasting between 50%-80% of their day on non-work related distractions. Time wasted is money wasted, that’s money that could stay in your pocket simply by changing the way you assign your tasks.
Why use a Virtual Assistant?
Virtual Assistance or Call Center Services and Support
A Virtual Assistant is a solopreneur who specializes in providing support to entrepreneurs and e-commerce businesses. We take over time consuming and tedious tasks that should be out of your hands so that you can spend your time more wisely…
Don't just take our word for it, see what others are saying
We care, we take a personalized approach to each customer, and our management team is never more than a phone call or email away.
“Even the customers we serve love our attention to detail and on-going support. Helping others is our passion!”
“After hiring HAVA to manage our customer service, we were able to increase the first reply time to under 5 hours. It’s absolutely incredible. We receive almost 7,000 customer emails a month, but my HAVA team is on POINT. Now that’s what I call customer service!”
“We have been using HAVA for the last 2 years, and anything I throw at these guys they conquer! We wouldn’t be a multimillion dollar company without them.”
Stop Wasting Hours And Start Assigning Tasks
Hours saved for
Happy Clients and Growing!
saved in retention for our clients
Virtual Assistant Service
Services and Skills
Our aim is to provide a personalised Virtual Assistant service, and to get to know your requirements as quickly as possible. Listed below is some of what you can expect from your Virtual Assistants: